Welcome to PrivateCareCanada.com
While I fully support the Canadian public health system, I also respect the right of all Canadians to make their own healthcare decisions, including the right to purchase private healthcare services such as orthopaedic consults and surgery.
Based on two decades of clinical experience with patients who’ve undergone “private” surgery in Canada and the United States, I believe it’s critical to educate yourself so you can make the most informed decision on whether to undergo private surgery or not.
To help visitors like yourself, I’ve drafted this article to address three areas;
- Five things you need to know about orthopaedic surgery in general.
- Why these five things are important to know if you’re exploring private surgery
- Twelve recommendations to make the most informed decision and reduce the risk of post-operative complications or problems.
As a matter of full disclosure, I have no business relationship with any private surgical clinic or surgical brokerage service in Canada or the United States. I also have no business relationship with any provincial public health authority or orthopaedic governing body / organization.
I hope you find this article helpful.
Terry Kane, Registered Physiotherapist
Founder / Owner, OrthopaedicsCanada.com Network.
- Orthopaedic surgeons don’t operate on “pain”, instead they operate to correct anatomical structures that they believe are the single and distinct source of pain and / or disability. By correcting or restoring anatomy, the goal is that it will reduce the patient’s symptoms and improve their functional capacity. Only a surgeon can determine the single cause of pain or symptoms – not a radiologist. Unfortunately, even with an abnormal MRI, identifying the single cause of a patient’s pain or symptoms can be impossible. In other situations, the cause of pain may be clear, but there may not be a proven and accepted surgical solution to correct it. Lastly, there are anatomical conditions that can improve with proper non-surgical treatment or rehabilitation and don’t need surgery. For these reasons, just because an x-ray or MRI shows tissue damage, does not mean a person needs surgery or that there is a proven surgical solution.
- No guarantees. As an orthopaedic surgeon once said, ‘There isn’t a joint that I can’t make worse through surgery and that’s why it’s always a last resort’. To ensure that patients understand the risks of elective surgery, surgeons are required to educate them on important details with the procedure as well as other treatment options. For a list of questions that surgeons typically educate patients on, click here. Before undergoing surgery, patients must provide informed consent by signing a legal document acknowledging that they have been informed of the risks and benefits of the surgical procedure and agree to proceed with the treatment. Because complications can occur during and after surgery, surgeons are very very careful not to imply or use the term “guarantee” that surgery will eliminate a patient’s pain. While you may think you hear a “guarantee” of instant pain relief it’s highly recommended to have a friend or family member present during your meeting as a second set of ears.
- Follow Up. Because surgery is highly individualized to each patient, if a patient has a complication, question or problem after surgery, any other physician or surgeon that the patient sees will not treat them but refer them patient back to the surgeon who performed the surgery. This isn’t personal or political, it’s because it’s in the patient’s best interest to see the surgeon who performed their surgery and who is aware of every detail of the procedure they performed.
- Rehab is critical. Unlike a car that comes off an assembly line “ready-to-drive”, when a patient leaves the hospital their surgical repair, reconstruction or replacement isn’t 100% healed and “ready-to-drive”. Given that orthopaedic surgery often requires a period of protection or immobilization to heal after surgery, a consequence is that surrounding joints can get stiff and muscles can get weaker. For this reason, surgeons provide a detailed protocol that describes what patients can and cannot do after surgery. They also provide a schedule or protocol of rehab exercises that must be done to restore range of motion and muscle strength. Because of the importance of restoring motion and strength, surgeons are totally dependent on patients to finish the job that they started by performing surgery. Since surgeons rely on patients to follow orders and their rehabilitation protocol, they can’t offer a “guarantee” or “warranty” because they have no control over whether the patient will do the necessary rehabilitation or won’t return to activity prematurely and damage the surgical procedure.
- The first three months. To help identify and prevent complications and problems after surgery, orthopaedic surgeons typically (1) book face-to-face follow up visits in the first three months to ensure that the patient is on-schedule with their rehabilitation goals and (2) refer patients to a local experienced orthopaedic physiotherapist that they trust, to oversee post-operative care. The job of a physiotherapist is to ensure that patients avoid doing “too much, too soon” and to make sure they do the necessary rehab exercise until they are finished.
- Just because you choose private surgery does not mean that the risk of complications is lower than a public funded hospital. Regardless of where you undergo any form of surgery, there is always a risk that your symptoms may be worse after surgery.
- Not all complications or problems occur during surgery – in fact they often occur after surgery when patients get home. Unfortunately, I’ve seen complications in patients who’ve undergone surgery in Canada and the United States where:
- patients have done “too much, too soon” and damaged their surgical procedure (i.e. returned to daily activities, work or sports too soon)
- patients have failed to do their prescribed rehabilitation (protocol) and ended up with stiff joints and pain (some of whom have required additional surgery that doesn’t always work
- patients have struggled with coming off opioid and other pain medications prescribed by surgeons (i.e. dependency)
- In Canada we have a safety net. If you undergo public funded surgery in your province, and you encounter a problem or complication, you can follow up with your Canadian surgeon in Canada easily and at no charge.
- If you undergo private surgery, and you encounter a problem or complication, you can expect that you will have to return to your (private) surgeon at your own expense (time, travel costs +/- additional professional and clinic fees)
- A surgeon is the ONLY person who can determine if you would benefit from surgery and ONLY after they’ve physically examined you (not by an MRI alone). The single most important question you need answered by a surgeon: Is surgery the only realistic option left to reduce my pain and / or improve the quality of my life? If the answer is “yes”, then request the surgeon write a consult letter to your family physician with their recommendations and copied to you. If the answer is “no”, then you can explore other non-surgical options.
- Don’t act like a Canadian and apologize for asking questions. Deciding to undergo elective surgery is one of the most important decisions you will ever make in your life. Prepare a list of questions to ask the surgeon and ask them in order of thei importance to you. Example: “How many times have you performed this surgery on patients my age and what kind of outcomes (results) did these patients have at one year and five years?” (Most surgeons track outcome data and will be happy to share this information with you).
- Take a family member or friend to all appointments with a surgeon and ask them to take notes during the discussion. Review what you think you heard with the notes taken by your friend to make sure they match.
- Don’t sign any documents until you have all your questions answered to your satisfaction and you’ve talked with your family..
- Get a written list of activities you cannot do after surgery and a schedule of when you will be able to resume each activity (i.e walking, driving a car, overhead activities, lifting, work, sports) “Are there some activities that I’ll never be able to do again after surgery?”
- Before you leave the surgeon’s office, get a written copy of the surgeon’s post-operative rehabilitation protocol so you understand your responsibilities and your “job” after surgery. How many hours a week of rehab will you have to do and for how many months? (hence why I use term “job”).
- Ask your surgeon if they want to see you for face-to-face for follow up appointments or if there is a surgeon in your local community, that they recommend you follow up with.
- Request your surgeon send your family physician a consult letter, after every appointment with them, outlining their assessment findings and recommendations. When you return home after surgery, your family physician will be responsible for your medical management. Make sure to inform your family physician of your intentions to ensure they’re prepared to assume responsibility for wound care, answering questions and prescribing medications as needed.
- Ask for the name and telephone number of the person in the surgeon’s office that you can contact with follow up questions or in the event of a complication
- Ask the surgeon or staff for the name of the most experienced physiotherapist in your community. In my experience, there is nothing more important in your post-operative care than working with the most experienced orthopaedic physiotherapist in post-operative rehabilitation. If the surgeon or facility really wants to ensure you receive the highest standard of post-operative care, they’ll do the research for you, to find you the name of a physiotherapist in your community that they trust and recommend you work with.
- Before surgery, see the most experienced orthopaedic physiotherapist in your community to find out (a) how much “free” physiotherapy coverage your are allowed under your public health insurance plan (b) how many physiotherapy appointments you can expect to complete your rehab (c) review your post-operative rehabilitation protocol so you understand exactly what you’ll be expected to do after surgery and how often, and lastly (d) to get a pre-operative rehab program so you’re prepared physically and mentally for surgery.
- Discuss with your immediate family what kind of 24-hour-a-day support you will require after surgery when you return home and until you’re ready to dress and bath yourself, walk outside your home, prepare meals and drive a vehicle to physiotherapy. You will need help and need to know you have a support system in place.
Rural Canadians can now connect with one of Canada’s most experienced orthopaedic and sports physiotherapists without leaving home.
ABOUT TERRY KANE
Since 1985, Terry has worked with some of the top Orthopaedic Surgeons, Sports Medicine Physicians and Chronic Pain Specialists in Canada as well as treated over 500 Olympic and professional athletes.
A graduate of the University of Toronto, Terry has served as Team Physiotherapist with Canadian Olympic Hockey Team and Calgary Flames, as well as a physiotherapist with The University of Calgary Sport Medicine Centre, Calgary Chronic Pain Centre and Calgary West Central Primary Care Network.
In addition to his clinical practice, Terry has spoken at conferences such as the American College of Sports Medicine, the University of Calgary Department of Orthopaedics (Glen Edwards Day), University of Calgary Department of Continuing Medical Education’s Calgary Chronic Pain Conference, consulted to the National Hockey League Injury Analysis Panel as well as served as an editorial reviewer with The Physician and Sports Medicine and the Clinical Journal of Sports Medicine.
Terry has also served as a volunteer with the Alberta Health’s Bone and Joint Strategic Clinical Network, a contributing developer of a MAINPRO-C Course on Chronic Pain Management For Family Physicians and a contributing author to Foundations of Professional Personal Training textbook published by Human Kinetics.
Terry currently works for a group of Primary Care Physicians in Calgary, as well as sees patients in-person and online. For more information on seeing Terry in-person, please visit www.terrykane.ca
THE FUTURE OF ORTHOPAEDIC CARE IN CANADA.
There are Canadians with muscle and joint pain who get better at home everyday without requiring hands-on treatment.
Online consults with experienced orthopaedic physiotherapists like Terry Kane, allow rural Canadians to get answers to their questions as well as treatment advice without leaving home.
Should I see a physician? What should I do to get better? What shouldn’t I do?
Rather than travelling long distances to see a physiotherapist, Terry Kane is now able to connect with patients on their computer, tablet or mobile phone to assess, educate, provide home based treatment recommendations and rehab exercise programs as indicated (videos).
Terry Kane ‘coaches‘ patients online with orthopaedic conditions in the following ways;
⇒ Conducting online assessments to ensure patient safety and to form a working diagnosis.
⇒ Ensuring patients are on the right clinical pathway for their condition .
⇒ Providing patient education on their condition
⇒ Providing education on strategies to reduce flare ups of pain and how to self-manage pain flare ups.
⇒ Designing safe, appropriate and progressive rehab exercise programs.
⇒ Helping post-surgical patients with following their rehabilitation protocols.
⇒ Monitoring patients to ensure their making progress as expected or according surgical protocols.
⇒ Communicating with other healthcare professionals as indicated (physicians, surgeons)
YOUR SAFETY IS OUR TOP PRIORITY EVERYDAY.
If Terry Kane has any health or safety concerns about you at any time, he will discuss them with you and offer to contact the most appropriate healthcare professional with his recommendations.
To further ensure patient safety, Terry uses a computer application known as Physitrack, that allows patients to contact him by confidential and secure text messaging. This allows you to contact Terry quickly so he can stay on top of your questions and status at any time.
YOUR PRIVACY IS PROTECTED EVERYDAY
As a registered physiotherapist, Terry is required to maintain the privacy of any and all communications with patients. All electronic communications and online appointments are conducted via a HIPAA certified secured video platform (Physitrack) and all clinical patient records are saved in a HIPAA certified secured electronic medical record system (Cliniko).
A key part of Apple’s Mobility Partner Program since 2015. Physitrack is already used by 20,000+ healthcare professionals including MD’s, surgical specialists, physical therapists and chiropractors from around the world.